Privacy Policy
iMind Health, LLC d/b/a iMind Behavioral Health
NOTICE OF PRIVACY PRACTICES
[Effective Date: October 22, 2026]
Overview
This Website Privacy Policy (“Policy”) describes how iMind Health, LLC d/b/a iMind Behavioral Health (“iMind,” “we,” “us,” or “our”) collects, uses, discloses, and protects information gathered through www.imindhealth.net (the “Website”). This Policy applies only to information collected through the Website and does not apply to protected health information (PHI) handled under our Notice of Privacy Practices, which governs your clinical records. iMind is a covered entity under the Health Insurance Portability and Accountability Act (“HIPAA”) and its implementing regulations. The Website is not intended to collect, and you should not submit through it, protected health information (PHI); any PHI that iMind creates, receives, maintains, or transmits in connection with your care is governed by our Notice of Privacy Practices, not by this Policy. iMind maintains and protects such information in accordance with HIPAA, the Maryland Confidentiality of Medical Records Act and applicable Maryland behavioral health confidentiality regulations (COMAR 10.21.17), and, where applicable, the federal confidentiality regulations governing substance use disorder records at 42 CFR Part 2.
Information We Collect
- Contact Information — if you submit an inquiry through the Contact Us form on our Contact page, we collect the name, email address, phone number, subject, and message you provide. This form is intended for general, non-clinical inquiries only.
- Technical Information — IP address, browser type, device type, and pages visited, collected automatically as part of ordinary website operation and spam protection.
- Analytics Data — we do not use Google Analytics, Google Tag Manager, Meta/Facebook Pixel, LinkedIn tracking tools, or any other analytics, advertising, or marketing tracking technologies on the Website.
How We Use Information
- To respond to inquiries submitted through the Website.
- To operate, maintain, and improve the Website.
- To protect the Website and its forms from spam, bots, and abuse.
- To comply with legal and regulatory obligations.
Cookies and Tracking Technologies
The Website does not use analytics, advertising, or targeting cookies. The Website may use strictly necessary cookies required for the Website to function and functional/preference cookies that remember your settings. Our anti-spam service (CleanTalk) is configured not to set cookies. Embedded videos are provided by Vimeo; when you play a video, Vimeo may set cookies or collect viewing data under Vimeo’s own privacy policy. Because we do not use non-essential tracking cookies, we do not display a cookie consent banner. You may disable or delete cookies at any time through your browser settings; doing so may affect certain Website features. We do not sell personal information and do not use personal information for targeted advertising.
Third-Party Services
The Website uses the following third-party services: InMotion Hosting (website hosting); CleanTalk (anti-spam and bot protection for website forms, which may process your IP address, email address, and form content to identify spam); and Vimeo (embedded video player). Social media links on the Website are plain links to our LinkedIn, Facebook, and Instagram pages and do not load tracking tools on the Website. These third parties may collect information according to their own privacy policies. We do not use tracking pixels, advertising tools, or similar technologies to disclose protected health information (PHI) to third parties, and we do not knowingly permit any third-party tool to collect PHI through the Website. Website vendors are not authorized to receive PHI on our behalf, and Website forms are not to be used to submit health information; accordingly, no Website vendor is a business associate of iMind. Before any new third-party tool or service is added to the Website, it is reviewed by iMind for privacy and security risk, and where a vendor would create, receive, maintain, or transmit PHI on our behalf, we enter into a Business Associate Agreement (BAA) with that vendor as required by HIPAA.
Website Forms and Health-Related Information
Please do not submit protected health information (PHI), clinical details, or other sensitive behavioral health information through any Website contact or inquiry form. Website forms are intended only for general, non-clinical inquiries and are not a secure or confidential communications channel; submitting information through a Website form is not a substitute for secure clinical communication with your provider or our office. The Contact Us form collects your name, email address, phone number, subject, and message. Submissions are transmitted over an encrypted (HTTPS) connection, screened by CleanTalk’s anti-spam service, and delivered to authorized iMind office staff. Access to form submissions is limited to authorized staff. Any information reasonably identified as health-related is handled consistent with HIPAA and Maryland behavioral health confidentiality requirements. If you need to reach us about your care, please call our office at 240-249-0989.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Website, consistent with the standards of the HIPAA Security Rule (45 CFR Part 164, Subpart C). These safeguards include workforce privacy and security training, access management, and periodic security risk assessments; access controls and encryption of information in transit (HTTPS); and facility access controls and workstation security. To the extent any information submitted through the Website constitutes protected health information (PHI), we handle it in accordance with applicable HIPAA regulations and Maryland behavioral health confidentiality law. In the event of a breach of unsecured PHI, we will provide notification consistent with the HIPAA Breach Notification Rule (45 CFR Part 164, Subpart D) and our Notice of Privacy Practices. However, no method of transmission over the internet is completely secure.
Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from children through the Website.
Your Choices
You may contact us to ask questions about this Policy or to request that we not use your contact information for non-essential communications.
Relationship to HIPAA Notice of Privacy Practices
This Policy addresses general Website data practices only. Your protected health information (PHI), behavioral health records, and substance use disorder records relating to your care are protected under the federal Health Insurance Portability and Accountability Act (HIPAA), Maryland behavioral health confidentiality law, and, where applicable, 42 CFR Part 2, and are governed exclusively by our HIPAA Notice of Privacy Practices rather than this Policy. Our Notice of Privacy Practices is available at www.imindhealth.net/notice-of-privacy-practices.
Changes to This Policy
We may update this Policy from time to time. The updated Policy will be posted on this page with a revised effective date.
Contact Us
iMind Health, LLC d/b/a iMind Behavioral Health
4640 Forbes Blvd, Suite 375, Lanham, MD 20706
Attn: Privacy Officer | Phone: 240-249-0989 | Fax: 240-256-8887 | Email: info@imindhealth.net
My name is Kyona Trohallis and as the Office Manager and Utilization Specialist at iMind Behavioral Health, I am dedicated to creating a cohesive, supportive, and efficient environment for both staff and clients. My work centers on overseeing daily operations, strengthening communication across departments, and ensuring the highest standards of service delivery and compliance.
